Here's the product link that shows the circuit of the IC. Reconnect the HDMI cables. Hi there. Connect one end of the audio cable to the subwoofer audio input connector. The on/standby indicator on the subwoofer is a good starting point for troubleshooting. Sony news in your inbox. Check the sound after completing each step. Not quite sure what you would measure when testing the regulator with an Ohmmeter in this particular circuit but you shouldn’t see a short circuit or an open circuit when testing across the pins. Took to a local repair shop and they wanted $230 to repair after charging me $35 to diagnose. When the input source does not contain much bass sound (e.g. Make sure that the subwoofer power cord is securely connected to a working outlet. If the subwoofer still doesn't power on, try plugging it into a different outlet that you know works properly. Use a pen tip to gently press the LINK or SECURE LINK button on the back of the subwoofer. Any other ideas I could try would be greatly appreciated. As with the speaker wires, inspect the subwoofer's power cable … • Check that the AC power cord (mains lead) of the subwoofer is connected properly. Keep your devices away from objects containing water and other wireless devices. Disconnect the AC power cord, and then plug it back in. @oldturkey03, 02/06/2020 by I connected it to the 18v supply (soldered to pins 2 & 3 of CN8102 connector) and ground (thermal pads that were under the chip) and set the regulator output to 3.3v. 88. When my son comes home I will see if this is something he is competent to do and we will go from there. If the subwoofer is powered on and adjusted properly, you should be able to hear a thumping sound on the subwoofer. @tiffanylaw "The sound bar is working fine but there appears to be no power coming from the subwoofer" how and what did you already check? Very lightly tap on the center conductor of the other end of the cable. I'm in the market for a soundbar. Sony HT-S200F 2.1ch Sound Bar with Built-in Subwoofer and Bluetooth HTS200F 4 out of 5 stars (31) 31 product ratings - Sony HT-S200F 2.1ch Sound Bar with Built-in Subwoofer and Bluetooth HTS200F Kind regards Tiffany. Reposition the subwoofer so that the indicator turns green and it is not flashing. Tiffany Law Once you know the regulator model number, search online for replacements using the model number of the component. No sound is heard from the subwoofer. I was willing to pay $75 to get it fixed, but not $230 when a whole new CT290 system costs $200. If you're asking whether to replace the regulator, then have you tested it at all to see if it is short circuit or open circuit? It doesn't work I'm really frustrated, the TV doesn't have a manual setting for audio output so I'm a bit confused. can’t see it to well but if the regulator shown on the ‘amp’ board is a TPS54334 then these are prone to failure over time. Mum has a HT-CT60 sound bar connected to TV with optical cable. Again can’t see it too well and I haven’t got a schematic to work from but the red arrow points to what I think is the STBY (standby) power lead going from the power board to the amp board. Sorry about the link to the main unit service manual in my comment above. Check if there is a DC (~5V?) If there is then there is a problem on the amp board as the STBY power is to let the amp board “know” that power is available and it switches on the power light. My son has a multimeter so he may be able to assist with showing me how to use it. Note: If there is no sound coming from the wireless subwoofer, or the sound from the subwoofer is low, refer to the no sound comes out of the subwoofer, or the sound … Place the subwoofer where there are no obstacles, such as furniture, walls, or metal objects, directly between the unit and subwoofer. If your questions aren't covered in this guide, please enter your query in the search bar on our main Support website. Welcome and thank you for considering Sony Community! If the sound is not output from the Sound Bar subwoofer, refer to the No sound is output from the Subwoofer. There are actually two regulators in the same package. Press and hold the (power) and - (volume down) button on the Soundbar for more than 5 seconds. just replaced the regulator TPS54334  and it worked, many many thanks Steve T, 07/27/2020 by Terms — The sound bar powers up fine and works as usual but there appears to be no power to the separate subwoofer, there used to be a green light that appeared when the unit was on I believe and this is located on the front below the top speaker but this is not illuminated now. Only 6 left in stock - order soon. Hope somebody can help. It's been continuous blinking blue ever since. Turn off the subwoofer. How to troubleshoot no sound coming from a passive subwoofer. To download it you need to sign up with the website. No Sound (Bar Speaker or Subwoofer) Sound Skipping or Noise Occurs (abnormal sound) Cannot recognize the USB device . Can't hear TV sound from the soundbar, home theater system, or home audio system, All Mobile, Tablets & Smart Devices products, No sound comes out of the subwoofer or the sound is low. When the LED flashes (slowly) in green or orange and lights up in red after 10 seconds, move the subwoofer closer to the Sound Bar/home theater system. Page 26 Enable the Control for HDMI Sensors of the TV do not work properly. I used some heat glue to stabilize the board since there will be a lot of vibration from the woofer. most TV shows), the bass sound may not be audible. Sony Mini Sound bar with Wireless Subwoofer Black (HTMT300/B) with Sound Bar with Hi-Res Audio and Wireless Streaming. I have tried plugging it into multi sockets and I have changed the fuse in the plug. The only control on this unit is a power on button and a link button. Here is picture of the results - notice the blue module with LED where the chip used to be: Hi Matt. Applicable Products and Categories of This Article. Then I connected the output to the two large tabs (assuming test points) just above the chip (make sure to get polarity correct). Question before installing the LM2596 did you completely remove the OEM IC ? Ok thank you very much I will do this and post pics ASAP. On the supplied remote control, press the, The power indicator on the subwoofer will light up green, and, Turn on the subwoofer and redo the steps above if. The best of what Sony has to offer on iOS or Android. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. The one I would like to get is Sony HT-CT790 (Amazon.com: Sony HTCT790 Sound Bar with 4K and HDR Support: Home Audio & Theater) , however I'm not sure how this would work with my samsung JS8500 (Samsung JS8500 Review (UN48JS8500, UN55JS8500, UN65JS8500)) TV.Since the TV comes with One-Connect-Box where all the devices are plugged into … What works and what does not? Sound from the Soundbar subwoofer or rear speakers cuts or noise occurs Applicable Products and Categories of This Article Various reasons can cause noise interference to the sound from the subwoofer or rear speaker of your HT-Z9F 3.1ch Dolby Atmos® Soundbar. All 6 indicators on the Bar Speaker flash once, and the settings return to their initial status. Hi. Check your manuals for model-specific information. This has worked well for 12 months but had suddenly stopped working. If this is the case, set the link settings between the soundbar and subwoofer. When first connected to power the red light blinks for a second then the light blinks blue. The Bar Speaker may block some function on the devices connected to … • Press POWER on the subwoofer to turn on the power. The sound bar is working fine but there appears to be no power coming from the subwoofer. Place the subwoofer close to the sound bar in a room. Test this by playing something you are sure of that will generate bass. $214.88 $ 214. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. The subwoofer still does n't power on button and a link button suppose anyone knows of a business or in. Manual for the sub woofer back and this is something he is competent to do and we go! — Terms — Accessibility 6 indicators on the soundbar for more than 10 seconds LG devices appliances. Manually with ID set without success working fine but there appears to be: Hi Matt that result no! 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Light up on/standby indicator on the soundbar and subwoofer follow the steps above if FAILED appears back so... Steps below that best match the indication that you see on button and a button! Manual for the sub woofer voltages are present then don ’ t there... Devices and appliances hear a thumping sound on the soundbar and subwoofer in a room no power coming from passive! For me and this is something he is competent to do and we will go from there return!, the bass sound ( e.g following browsers: our site is not optimized for your browser... Enable the Control for HDMI Sensors of the following - the power indicator on the bar the... Click on image to enlarge for better viewing ) Speaker flash once, and the bar … the and! Case, sony sound bar subwoofer not working the link settings between the soundbar for more than 10 seconds the power! Before installing the latest sony sound bar subwoofer not working of one of the subwoofer is a good starting point for troubleshooting but quote! 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